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"Better Player Protection: How AI-driven Content Moderation is Improving Player Experiences in Among Us VR"

Wednesday, February 21, 2024 at 2PM EDT| Brought to you by Modulate

Dive into the heart of VR gaming safety with Modulate and Schell Games! Join us for a focused webinar where you’ll learn best practices for selecting the right content moderation tool for your players, get insights into common implementation challenges and how to avoid them, and discover philosophies and strategies to refine your content moderation practices for your growing audience. 

Speakers:
Mark Frumkin
Director of Account Management
Modulate
Mark Frumkin is Modulate’s Director of Account Management, leading a team in partnering with studios like Activision, Riot, and Rec Room to create safe and inclusive spaces for their communities. As a lifelong player of all kinds of games, from couch co-op to FPS to tabletops, Mark is passionate about encouraging prosocial behavior, healthy competition, and positive interactions wherever people connect with each other. Before joining Modulate to build out the Customer Success organization, Mark was a consultant at Deloitte, where he led projects to deliver cutting-edge technology solutions across various industries. Most recently, he spoke at the Community Clubhouse in Gamescom, where he highlighted the successes of several Modulate customers that manage their communities with a focus on transparency.

Laura Norwicke Hall
Senior Player Support Specialist
Schell Games
Laura Norwicke Hall is the Senior Player Support Specialist at Schell Games where she oversees all player support initiatives. Developing best practices, managing the studio’s player support team, working with development teams to convey player feedback and data from live operations, and leading the studio’s response to support requests and inquiries as well as in-game player moderation and safety are among her chief responsibilities. Laura has over a decade and a half of experience in project management, communications, and media production. Prior to joining the Product team, Laura served as a Producer on Schell Games’ development teams for four years. She joined Schell Games after partnering with the studio while project managing the development of an app and location-based experience at the Pittsburgh Zoo & Aquarium where she held the position of Communications Manager. She has been involved in volunteer efforts on her library’s board of directors and several animal rescue and advocacy groups. Her involvement has included developing a strategic plan, securing grants, coordinating fundraising efforts, and assisting with ongoing general operations. A proud mom of three, Laura holds a BA in Media Arts and an MS in Organizational Leadership from Robert Morris University. She also completed studies in Carlow University’s MBA program with a concentration in Technology Management.

Alexis Miller
Director of Product Management
Schell Games
Alexis Miller is Director of Product Management of Schell Games, where she supports strategic decision-making using analytics and player insights. She excels at implementing complex projects like player safety and leading strategy through quantitative and qualitative data-based decision making. She is passionate about making games more accessible, safe and  inclusive for all different audiences.

Alexis has worked in digital product management for nearly 10 years, collaborating with teams on mobile apps, a web portal and nearly a dozen virtual reality games. She was first introduced to Schell Games and transformational gaming while working for the health insurance and provider network, UPMC Health Plan. That partnership started with a proof of concept and resulted in a gorgeous mobile app game that promoted healthy habits such as weight loss, stress management, and smoking cessation. Prior experience includes teaching English in Japan, a project manager and technical writer in a health economics and analytics department, as well as 6+ years working in the nonprofit and human services sectors. She is currently based out of Taos, NM.

Alexis was a “40 Under 40” winner in Pittsburgh, a “Dignity and Respect Champion” award winner at UPMC, and received an honorable mention for the Association for Community Affiliated Plans’ “Making a Difference Award,” among other honors. Alexis has been serving on the board of an environmental nonprofit for over 12 years as well as Secretary on the board of a mental health nonprofit. In her spare time, Alexis is also a partner/owner/landlord of a real estate business with her husband.

Alexis has a Master’s of Science in Public Policy and Management degree with a policy analysis focus from Heinz College at Carnegie Mellon University and completed her BA at the University of Pittsburgh with dual majors of German and Journalism. She is a proud alumnus of the AmeriCorps Public Allies program and Leadership Pittsburgh’s Leadership Development Initiative XVI.

Offered Free by: Modulate
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